Privacy Policy

Privacy Policy of Le Pointilleux

Le Pointilleux respects the privacy of all visitors to its websites and is highly committed to maintaining the privacy of all online visitors to its websites, including: www.delvandolce.com. This privacy policy describes how we deal with online privacy and online security for our United States visitors. By accessing the Le Pointilleux United States website(s) you agreed to be bound by this privacy policy. By submitting your personal information on the Le Pointilleux United States website(s), you give your consent to the use of personal information as set out in this privacy policy. European visitors should access our European website(s).

From time to time, we may update our privacy policy. If we decide to materially change our privacy policy, we will notify you of that here and post the updated policy here so that you will always know what information we gather and how we might use it. Your continued uses of any Le Pointilleux website means that you agree to most current version of the privacy policy.

If we have changed the privacy policy you may contact info@lepointilleux.com to request to opt out of the changes. If practicable, we will honor that request however, we reserve the right to insist that you accept the revised Privacy Policy or terminate your use of the Le Pointilleux websites.

Please also review our online Terms & Conditions, which are linked at the bottom of our websites.

The outline of this document:

1. What information we collect
2. How we use your information
3. Online Security
4. Cookies
5. Contact us at Le Pointilleux
6. What information we collect:

The information we collect about use of our website(s) and user feedback helps us to develop and improve the website(s) and enhance your experience.

When you visit any Le Pointilleux website we may collect information that is about you but that does not identify you individually, such as your IP address, aggregate user data, length of your visits, areas of the website(s) visited, location data and browser type. (“Non-Personal Information”) Certain information may not be personal information when standing alone (e.g., your IP Address), but may become so when combined with other information (e.g., your name).

We may collect personal information about you when you register for promotional emails, subscribe to our newsletter, set up a shopping account, purchase goods, contact customer service, or engage in other interactive features with our sites (e.g., consumer opinion surveys, product reviews).

If you place an order or create an online account at Le Pointilleux we will collect your information on a secure server. You are asked to fill in your name, e-mail address, billing information and shipment information. If you create an account we will retain the information you provide so that you don’t have to fill in this again for any following purchases.

We only collect billing information on our website in connection with shopping accounts and merchandise purchases. Le Pointilleux will not call or e-mail you to request sensitive billing information (e.g. credit card number or your account password.

If you decide to write a product review, you can choose whether you do this under your own name or using a nickname. We are interested in the opinion of our visitors; however we reserve the right to not publish or to remove inappropriate reviews.

Should you apply for a job at Le Pointilleux, you will be required to email or upload a resume and application letter. Please do not provide any sensitive personal information such as your social security number with your application.

Our websites are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to create accounts. If you believe that we might have any personal information from or about a child under 13, please contact us at info@lepointilleux.com write to us at Le Pointilleux.

2. How we use your information:

We may request and use your personal information to facilitate product returns, exchanges or to address complaints or concerns regarding an order. We may contact you if there is a problem with your order or your payment; however we will not request sensitive billing information (e.g. credit card number or your account password over e-mail or telephone.

To make your shopping experience as pleasant as possible we may keep track of your orders and your use of our services. With this information we can personalize your online shopping experience and recommend products that might be of interest to you. This is sometimes called behavioral marketing. If you do not want us to personalize your Le Pointilleux experience, please do not create an account on our websites (you can still place orders but you will have to re-enter all of your information each time) and reject our cookies on your browser preferences.

We may maintain a record of your purchases made on any of our websites and combine this with information you have provided in our retail stores or over the phone in order to better serve you.

To inform you on new features specials, products and other promotional activities of Le Pointilleux. To opt out of promotional communications from Le Pointilleux, you may change your account settings or send an e-mail to info@delvandolce.com. Even if you opt out, Le Pointilleux may still contact you regarding your orders or for other non-promotional purposes.

From time to time we may offer sweepstakes, contests, promotions or surveys, and you may be required to provide certain personal information in order to participate. Even if you have previously chosen not to receive promotional communications from us, we may still send you communications related to the sweepstakes, contest, promotion or survey in which you have participated.

With social media websites if you choose to access them from a Le Pointilleux website. If you do not want Le Pointilleux to share information about you with a social media site or application, do not click any “share “or “like” button on a product detail page or otherwise access a social media site or application.

For any purpose disclosed by us when you provide the information.

With your consent.

Le Pointilleux does not share (or sell) personal information you provide us with third parties for the third parties’direct marketing purposes. From time to time we may work with third party vendors or consultants whose services we use to support our business in ways such as order or payment processing, information technology, database management, analytics and optimization. Such third parties have agreed to maintain your personal information at least as strictly as we do and to use it only for the purpose for which that vendor was hired.

We may also disclose your personal information:

To comply with any court order, law or legal process, including responding to any government, law enforcement or regulatory request. To the extent this provision may be construed as inconsistent with another provision of the privacy policy or Terms and Conditions, this provision will control.

To governmental agencies or other companies assisting us in fraud or identity theft prevention or any other governmental investigation. We may do so when: (i) permitted or required by law; (ii) trying to protect against or prevent actual or potential fraud or unauthorized transactions; (iii) investigating fraud which has already taken place; or (iv) otherwise cooperating with a governmental investigation.

To enforce or apply our Terms and Conditions and other agreements or policies, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Le Pointilleux, its employees, its customers or the public.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Le Pointilleux’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Le Pointilleux about our website users is among the assets transferred.

Please note that the use of any feature made available to you on our websites such as Facebook Connect, or the like feature (also connected to Facebook) may result in information being collected or shared about you by us or by others. We cannot control how your information is collected, stored, used or shared by third-party sites (including sites we may link to) or to whom it is disclosed. Please be sure to review the privacy policies and settings on your social networking sites or any linked sites to make sure you understand and agree with the information they are sharing.

3. Online Security

We appreciate the trust you place in us. Le Pointilleux is committed to protecting your personal information.

We’ve implemented reasonable security measures, including Secure Socket Layer (SSL) encryption technology and other tools to protect personal information you may provide when placing an order or creating an account on our websites. We use a variety of measures to ensure that your personal information is protected from: unauthorized access, improper use or disclosure, unauthorized modification or alteration, unlawful destruction or accidental loss. However, the Internet is an open system and Le Pointilleux cannot guarantee that the personal information you submit will not be intercepted by others. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures.

Please never email sensitive personal information like credit card numbers, or account to us. Sensitive information should only be provided to us through the secure portions of our websites. You are responsible for keeping your account password confidential. We ask you not to share your password with anyone and we will not e-mail or call you to ask for your password.

In the unfortunate event that your “personally identifiable information”(as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you as required by law at the last e-mail address you have provided in the most expedient time reasonable under the circumstances. Delays in notification may occur while necessary measures are taken to determine the scope of the breach and restore reasonable integrity to the system(s) as well as for the legitimate needs of law enforcement if notification would impede an investigation.

Our website may include links to external websites operated by other organizations. They may collect personal information from visitors to their site. Le Pointilleux cannot guarantee the content or privacy practices of any external websites and does not accept responsibility for those websites.

4. Cookies& web beacons

We may use ‘cookies’on our website that act as an identification card for your computer. When you visit Le Pointilleux websites, unique cookies are placed to distinguish your browser from all other browsers that visit our sites. By recognizing your browser, we can serve you better.

You have a choice to accept or reject cookies by modifying your browser preferences. You have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. Please note that if you choose to reject all cookies, certain parts of this site may not be available to you or may not function properly.

Pages of our website(s) and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons are used together with cookies, so if you reject cookies the web beacons will only detect an anonymous website visit. Web beacons in e-mails enable us to know whether you have received our email.

5. Contact us at Le Pointilleux

If you have any questions, feedback or want to know more about how your personal information is used, or if you want to access, correct or remove your personal information or opt out of certain communications or features, please contact us at info@lepointilleux.com

We will do our best to honor your request if practicable; however we cannot guarantee that your request will be honored or that you will be able to continue using your account if your request is honored.